Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• "mie4d," "we," "us," or "our" refers to the online gaming platform accessible at https://mie4d.cam and its associated services.
• "User," "you," or "your" refers to any individual who accesses, browses, or uses the mie4d platform.
• "Account" refers to the personal gaming account registered by a user on the mie4d platform.
• "Services" refers to all online casino games, sports betting, togel lottery draws, live dealer games, and related gaming services provided by mie4d.
• "Deposit" refers to funds transferred by a user into their mie4d account for the purpose of placing bets or playing games.
• "Withdrawal" refers to the transfer of funds from a user's mie4d account balance to their registered Indonesian bank account or e-wallet.
• "Bonus" refers to promotional credits, free spins, cashback, or other incentives offered by mie4d to users, subject to specific terms and wagering requirements.
• "Wagering Requirement" refers to the number of times a bonus amount must be wagered before it can be converted to withdrawable cash.
• "KYC" refers to Know Your Customer verification procedures, including identity document submission and age verification.

2. Acceptance of Terms

By accessing the mie4d website, creating an account, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming guidelines.

If you do not agree with any part of these terms, you must immediately cease using mie4d and close your account if one has been created. Continued use of the platform constitutes acceptance of these terms and any subsequent modifications we may make from time to time.

These Terms and Conditions constitute a legally binding agreement between you and mie4d. Your use of the platform is also subject to applicable laws and regulations in your jurisdiction, and you are solely responsible for ensuring your compliance with such laws.

3. Eligibility Requirements

To use mie4d services, you must meet all of the following eligibility criteria:

• Age: You must be at least 21 years of age. mie4d strictly prohibits underage gambling. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in account suspension and forfeiture of any funds or winnings.
• Jurisdiction: You must be a resident of Indonesia or a jurisdiction where online gambling is not explicitly prohibited by law. mie4d operates under international licensing and does not accept users from jurisdictions where online gambling is illegal or where we are prohibited from offering our services.
• Legal Capacity: You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.
• Single Account: You are permitted to register only one account on mie4d. Multiple accounts registered by the same individual (detected through matching personal details, payment methods, IP addresses, devices, or behavioral patterns) will be closed, and any bonuses, winnings, or deposits may be forfeited.
• Self-Exclusion Status: You confirm that you are not currently self-excluded from gambling activities on mie4d or any other gambling platform. If you have previously self-excluded, you must contact our support team before attempting to create a new account.

4. Account Registration

To place bets or play games on mie4d, you must register for an account. The registration process requires you to provide accurate, current, and complete information, including:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 or older)
• Email address (for account notifications and communication)
• Mobile phone number (for account security and verification)
• Residential address in Indonesia
• Preferred currency (IDR/Rupiah for Indonesian users)
• Username and password

4.1 Information Accuracy

You warrant that all information provided during registration is true, accurate, and complete. Providing false, misleading, or fraudulent information is grounds for immediate account termination. You agree to update your account information promptly if any details change.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your password with anyone, including mie4d staff members (we will never ask for your password). Any activities conducted through your account are your responsibility, whether or not you authorized them.

If you suspect your account has been compromised or accessed without your authorization, you must immediately notify mie4d customer support and change your password. We recommend using a strong, unique password and enabling two-factor authentication (2FA) if available.

4.3 KYC Verification

Before processing your first withdrawal, mie4d requires you to complete KYC (Know Your Customer) verification. This process involves submitting clear, legible copies of:

• Government-issued photo ID (KTP, passport, or driver's license)
• Proof of address (utility bill, bank statement, or government correspondence dated within the last 3 months)
• Proof of payment method (bank account statement or e-wallet screenshot showing your name and account number)

KYC verification typically takes 24-48 hours. Withdrawals cannot be processed until verification is complete. We reserve the right to request additional documentation or information at any time to verify your identity or comply with regulatory obligations.

5. Deposits and Payment Methods

mie4d accepts deposits via a variety of Indonesian payment methods, including bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and others) and e-wallets (OVO, DANA, GoPay). Minimum and maximum deposit limits vary by payment method and are displayed during the deposit process.

5.1 Deposit Processing

Most deposits are credited to your account instantly or within 2 minutes of confirmation. Bank transfers during non-business hours or Indonesian public holidays may experience slight delays depending on your bank's processing schedule. mie4d does not charge fees for deposits, but your bank or e-wallet provider may impose their own transaction fees.

5.2 Deposit Limits

For responsible gaming purposes, you may set daily, weekly, or monthly deposit limits on your account. Once set, these limits cannot be increased immediately; requests to increase deposit limits are subject to a 24-hour cooling-off period. You can decrease your deposit limits at any time, and the change takes effect immediately.

5.3 Source of Funds

All deposits must originate from a bank account or e-wallet registered in your own name. Third-party deposits (funds from an account not in your name) are strictly prohibited and will be returned to the sender. You warrant that all funds deposited on mie4d are legally obtained and do not originate from criminal activity, money laundering, or terrorist financing.

6. Withdrawals and Processing

You may request a withdrawal of your account balance at any time, provided your account has completed KYC verification and any applicable bonus wagering requirements have been met.

6.1 Withdrawal Methods

Withdrawals are processed to the same payment method used for your deposit, or to a verified Indonesian bank account or e-wallet registered in your name. You cannot withdraw to third-party accounts.

6.2 Processing Time

Withdrawal requests are typically reviewed and approved within 1-6 hours during business hours (9 AM - 9 PM WIB, Monday through Friday). Requests submitted outside business hours or on weekends/public holidays will be processed on the next business day. Once approved, funds are transferred to your bank or e-wallet according to your provider's processing schedule.

6.3 Withdrawal Limits

Minimum withdrawal amount is Rp 100,000. Maximum daily withdrawal limits vary by account tier and verification status. VIP and high-volume players may request higher limits by contacting customer support.

6.4 Withdrawal Fees

mie4d does not charge withdrawal fees. However, your bank or e-wallet provider may deduct their own transfer fees from the received amount.

6.5 Withdrawal Verification

We reserve the right to request additional identity verification, source-of-funds documentation, or gameplay review before processing large withdrawals or if we detect suspicious activity. Failure to provide requested documentation within 30 days may result in withdrawal denial and account closure.

7. Bonuses and Promotions

mie4d offers various bonuses and promotions, including welcome bonuses, deposit match bonuses, free spins, cashback, and loyalty rewards. All bonuses are subject to specific terms and conditions displayed at the time the bonus is offered or claimed.

7.1 Bonus Eligibility

Unless otherwise stated, bonuses are available only to users who have completed account registration and KYC verification. Some bonuses may be restricted to new users only, while others are available to existing users. You may not abuse bonuses through multiple accounts, coordinated play with other users, or other fraudulent means.

7.2 Wagering Requirements

Most bonuses are subject to wagering requirements, meaning you must wager the bonus amount (and sometimes the deposit amount) a specified number of times before you can withdraw bonus-derived winnings. Wagering requirements and eligible games are clearly stated in each bonus's terms. Typically, slots contribute 100% toward wagering, while table games and live dealer games contribute less or may be excluded entirely.

7.3 Bonus Expiration

Bonuses and free spins typically expire after a specified period (commonly 7, 14, or 30 days from issuance). Unused bonuses or bonus winnings that have not met wagering requirements will be forfeited upon expiration.

7.4 Maximum Bet with Bonus

When playing with an active bonus, you may be subject to a maximum bet limit per spin or per round (commonly Rp 10,000 or Rp 25,000). Exceeding this limit may void your bonus and any associated winnings.

7.5 Bonus Abuse

mie4d reserves the right to cancel bonuses, forfeit winnings, and close accounts if we determine a user is abusing bonuses through any means, including but not limited to: creating multiple accounts, colluding with other players, using arbitrage or low-risk betting strategies solely to clear wagering requirements, or exploiting software errors or glitches.

8. Betting and Gaming Rules

All bets placed on mie4d are governed by the specific rules of each game or sport. Game rules are accessible within each game's information section. For sports betting, official results as determined by the governing sports body or league are final. For togel lottery games, results are determined by the official draw outcomes from Singapore Pools, Hong Kong Jockey Club, Sydney lottery, and other recognized lottery operators.

8.1 Bet Settlement

Casino game outcomes are determined by certified Random Number Generators (RNG) and are final. Sports bets are settled based on official match results. If a match is abandoned, postponed, or canceled, bets may be voided and stakes returned, depending on the specific sport's rules. Togel bets are settled based on the official draw results published by the respective lottery authority.

8.2 Errors and Malfunctions

In the rare event of a software malfunction, communication error, or incorrect odds display, mie4d reserves the right to void affected bets and refund stakes. If a game malfunctions during play, your wager will be refunded. We are not liable for losses resulting from third-party technical failures, including internet service provider outages or device malfunctions on your end.

8.3 Voided Bets

We reserve the right to void bets if we determine they were placed after an event outcome was already known (late bets), if odds were displayed incorrectly due to system error, or if we suspect fraudulent activity or breach of these terms. In such cases, your stake will be returned to your account.

9. Prohibited Activities

The following activities are strictly prohibited on mie4d and may result in account suspension, balance forfeiture, and legal action:

• Underage Gambling: Accessing the platform if you are under 21 years of age.
• Multiple Accounts: Creating or using more than one account to circumvent limits or claim bonuses multiple times.
• Fraudulent Activity: Using stolen credit cards, bank accounts, or e-wallet credentials; providing false identity documents; money laundering; or any form of financial fraud.
• Collusion: Conspiring with other users to manipulate game outcomes, share information in poker games, or engage in coordinated betting patterns.
• Software Exploitation: Using bots, automated scripts, hacking tools, or any third-party software to manipulate games or gain an unfair advantage.
• Bonus Abuse: Exploiting bonuses through fraudulent means, including creating multiple accounts, using VPNs to misrepresent location, or violating bonus terms.
• Chargebacks: Initiating chargebacks or payment disputes with your bank or e-wallet provider after depositing funds. Deposits are final; if you have a legitimate dispute, contact mie4d support first.
• Offensive Behavior: Harassing other users or customer support staff, using offensive language in chat, or engaging in discriminatory behavior.

mie4d employs advanced fraud detection systems to monitor user activity. If we detect suspicious patterns, we will investigate and take appropriate action, which may include temporary account suspension while we review, permanent account closure, forfeiture of balances, and reporting to law enforcement authorities if illegal activity is suspected.

10. Account Suspension and Termination

mie4d reserves the right to suspend or terminate your account at any time if we believe you have breached these Terms and Conditions, engaged in prohibited activities, or if we are required to do so by law or regulatory authorities.

10.1 Voluntary Account Closure

You may close your account at any time by contacting customer support. Before closure, you must withdraw any remaining balance. Once an account is closed, you may not reopen it or create a new account without our prior written consent.

10.2 Self-Exclusion

If you feel gambling is becoming a problem, you can request self-exclusion for a period of 7 days, 30 days, 90 days, 6 months, or permanently. During the self-exclusion period, you will not be able to access your account, and we will not send you promotional materials. For more information, please visit our Responsible Gaming page.

10.3 Inactive Accounts

Accounts with no login activity for 12 consecutive months will be considered inactive. We may charge an administrative fee of Rp 50,000 per month on inactive accounts with a remaining balance. After 24 months of inactivity, accounts may be closed and balances forfeited unless you contact us to reactivate your account.

11. Limitation of Liability

To the fullest extent permitted by law, mie4d, its officers, directors, employees, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the mie4d platform;
• Any unauthorized access to or use of your account;
• Any interruption or cessation of transmission to or from the platform;
• Any bugs, viruses, or other harmful code that may be transmitted to or through the platform by third parties;
• Any errors or omissions in content or any loss or damage incurred as a result of your reliance on information provided on the platform;
• The conduct or content of third-party users or third-party websites linked from the platform.

You acknowledge that gambling involves risk of financial loss. You participate in games and place bets entirely at your own risk. mie4d provides gaming services on an "as is" and "as available" basis without warranties of any kind, express or implied.

In jurisdictions where limitations of liability are not permitted, our liability shall be limited to the maximum extent permitted by law.

12. Dispute Resolution

If you have a complaint or dispute regarding mie4d services, you must first contact our customer support team via live chat, email, or WhatsApp. We will make every effort to resolve your complaint fairly and promptly, typically within 7 business days.

12.1 Internal Dispute Process

If your dispute is not resolved to your satisfaction through customer support, you may escalate the issue by submitting a formal written complaint to [email protected] with the subject line "FORMAL COMPLAINT." Include your account username, a detailed description of the dispute, relevant screenshots or documentation, and your desired resolution. We will investigate and respond within 14 business days.

12.2 Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the jurisdiction in which mie4d's international license is issued. Any disputes arising from or relating to these terms that cannot be resolved through our internal process shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

12.3 Alternative Dispute Resolution

If a dispute remains unresolved, both parties may agree to submit the matter to binding arbitration or mediation under internationally recognized arbitration rules. The costs of arbitration shall be borne equally by both parties unless the arbitrator determines otherwise.

13. Changes to Terms

mie4d reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. We will post the updated terms on this page and indicate the "Last Updated" date at the top of the document. Continued use of the platform after changes are posted constitutes your acceptance of the revised terms.

It is your responsibility to review these Terms and Conditions periodically. If you do not agree to any changes, you must stop using mie4d and close your account.

Material changes that significantly affect your rights or obligations will be communicated to you via email or account notification. You will have 14 days from the date of notification to object to the changes. If you object, you may close your account and withdraw your balance without penalty. If you continue to use mie4d after the 14-day period, you are deemed to have accepted the changes.

14. Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact mie4d customer support:

• Email: [email protected] (please do not click; copy and paste into your email client)
• Live Chat: Available 24/7 on the mie4d website (bottom-right corner chat widget)
• WhatsApp: +62 812-3456-7890 (Indonesian-speaking support available 8 AM - 11 PM WIB)

Our customer support team is trained to assist with all inquiries related to accounts, payments, bonuses, technical issues, responsible gaming, and general platform questions. We aim to respond to all inquiries within 24 hours, with most issues resolved within 5 minutes via live chat.